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Company Policy

Contact Us

At Minkra, we put our customers at the heart of everything we do. Without our customers we are nothing and we owe it to all our customers to make sure that everyone, no matter their situation, is able to contact us with whatever query they may have.

If you want to more information about any of our products and services, or to discuss your subscription, get in touch with our top-rated Member Service Center. We also welcome feedback, so if we've helped you resolve a problem or you aren't happy with the service you've received, let us know so we can put things right.

Contact Us:
1.Email: service@minkra.com
You can access pre-sale and after-sale services simply connect with us by sending an email, or by submitting a Customer Service ticket.
2.Live Chat
You can start a Live Chat with our online sales representatives. It’s in the right bottom corner.
08:30-18:00 Monday to Friday
09:00-13:00 Saturdays
3.Message Us: +1(320) 300-0331
Join us on Facebook or follow us on Twitter, Pinterest to be kept up to date with the latest information, offers and news from the Minkra Online Shop.

Find Us:
Room 1501 A1, New Era Square (Low Block), No. 181 Queen Road Central, Hong Kong
Please do not send any return items to the addresses below, returns sent to these addresses cannot be processed. If you need to return a product, please contact customer service.
Nesletter Signup
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